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Maestro Application Support Specialist

Location: West Los Angeles, California, USA

Counterpoint Systems has an immediate opening for a Maestro Application Support Specialist.

Description

As you explore the creative world at Counterpoint Systems, you'll join a team of talented professionals working together to design, develop and integrate business solutions to address a wide variety of customer requirements. These are the systems that provide the data and communications key to managing some of the world's most successful companies. Competitive salary, excellent benefits, an advanced technology environment, and a fun office await the right candidate.

The ideal candidate will be able to provide technical and customer support services via the telephone, e-mail and in person. The position requires a minimum of 1-2 years experience in accounting and finance. Knowledge of Windows computer systems is highly desirable.

Your responsibilities will include:

  • Interface with clients to aid with system implementation, training and problem resolution
  • Provide level 1 generic support (first contact with client) and level 2 (advanced technical and customer care)
  • Provide technical sales support such as product demonstrations and responses to prospect inquiries
  • Interface with the product development team to ensure that all project work is examined and meets quality and accuracy requirements
  • Manage and organize software documentation

Required Experience

  • 1-2 years experience in accounting and finance
  • 1-2 years hands-on experience in Windows
  • Familiarity with royalty statement reporting systems (preferably Counterpoint or Right Track)
    • NO AGENCIES OR OUTSOURCE FIRMS PLEASE

    How to apply

     

    		  
     
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