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Features and Benefits

Features

A multi-faceted contact management system

The ability to store unlimited contacts, addresses and telephone numbers

Storing of complete histories and notes, with user, date and time notation.

Integrated sales and marketing features, such as mail merging and unlimited mail lists

Powerful database searching, allowing data mining and management of sales and customer service

Integration of Microsoft Office applications (e.g.Word, Excel)

Configurable client profiles, allowing the system to adapt to your business strategy

Simple document management for relating documents to contacts

Multi-level, secure access

Configurable lookup tables allow you to tailor data to your clients and markets

An open, expandable system which allows the creation of custom plugins

The option of integrating with Fresh Ground MusicBooks

Benefits

More effective management of your clients and prospects

The database in MusicPitch makes it easy to keep detailed records for each company, with the potential for unlimited contact lists, addresses, telephone numbers and more. The sales management tools will ensure that there are no missed opportunities regarding your clients and prospects. With MusicPitch in your system, the best prospects for calls, faxes, mass mailing or e-mailing can now be pinpointed and targeted allowing you to do business more efficiently.

Simplification of your customer and prospect records

MusicPitch makes both sales and customer service more manageable for any size of workgroup. Complete history and notes can be kept for every company you connect with.

Improved customer service

With MusicPitch you can create reminders for important events such as contract negotiations and renewal periods. Documents relating to a specific company can be attached to that company for your staff to review. As your information is all being stored in one system, your customers will receive responses to any enquiry much faster than was previously possible.

Maximised effectiveness of your sales staff

MusicPitch enables managers to monitor the call histories of sales staff and to create staff reminders for matters that will require attention by a specific time.
 
 
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